FREQUENTLY ASKED QUESTIONS
How long have you been a Professional Organiser for?
I launched Your Organised Home Ltd in 2020.
How long does a decluttering / organising session take?
I recommend booking a minimum of 3hrs as this gives us an opportunity to make a real difference. As the process can sometimes be physically and emotionally demanding, I advise a maximum of 5-7hrs for 1 decluttering / organising session. Further sessions can be pre-booked or booked afterwards if required.
Do I need to do anything before the session?
There is no need to tidy beforehand, as it's ideal to see the exact situation. If you have any storage items you would like to use please have them ready.
Will you make me get rid of anything?
No. It is completely your decision what you would like to keep or dispose of.
Do you take photos during the session?
I like to take before and after photos, as it's great to see how much has been achieved. If you would prefer me not to (or choose to take your own) then that's fine. I will always ask for permission to add images to my website and social media. Any images I publish are always anonymous.
How far will you travel?
A 10 mile journey from Fleet (GU51) is included in the session price. I am also regularly in the Eversley area therefore 10 miles can be calculated from RG27 too. I'm happy to travel up to 25 miles out of either Fleet or Eversley, with mileage charged at 45p a mile.
Payment Terms
The initial consultation is free. Decluttering and organising sessions are charged at £35 per hour. Payment is due at the end of each session payable by either bank transfer or cash.
Do you provide a labelling and storage shopping service?
I'm able to make and/or supply labelling as well as source and supply some storage / organisation solutions. This can be discussed before, during or after the session.
Do you offer a cleaning service?
Part of the decluttering & organising session will involve a wipe down of surfaces and shelves etc. An actual deep clean will need to be arranged separately. For example, if a kitchen is being worked on, the insides of cupboards / drawers and worktops would be wiped down, however the sink, ovens, floors etc will be need to be cleaned separately. I'm able to recommend and organise local cleaning firms.
Do I need to be onsite during the session?
For decluttering - it's ideal to work together during this process as you know what you want to keep or dispose of. However, I'm also more more than happy to declutter on my own where instructions have been given. For organising and unpacking, I'm happy to work on my own or together.
Do you take away waste?
I'm happy to take away a carboot load of good quality donations to my local charity shop which is included in the session price. I'm unable to take away actual waste as I don't carry a licence however I am able to recommend and organise local licenced operators.
What Insurance do you have?
I have Professional Indemnity & Public Liability Insurance with Westminster Global.
For any additional queries or information please contact me via the Contact page.
