Frequently Asked Questions
How long have you been a Professional Organiser for?
I launched Your Organised Home Ltd in 2020.
How long does a decluttering / organising session take?
I suggest booking at least 3 hours, as this allows us to make meaningful progress. Since the process can sometimes be both physically and emotionally demanding, I recommend a maximum of 6 hours for a single decluttering or organising session. Additional sessions can be pre-booked or scheduled as needed.
Do I need to do anything before the session?
There's no need to tidy up beforehand—it's best to see the space as it is. If you have any storage items you'd like to use, feel free to have them ready.
Will you make me get rid of anything?
No. The decision of what to keep or discard is entirely up to you.
Do you take photos during the session?
I like to take before-and-after photos to capture the progress we've made, but if you'd prefer I don't or would rather take your own, that's perfectly fine. I always ask for permission before sharing any images on my website or social media, and any photos I do publish will be anonymous.
How far will you travel?
A 10 mile journey from Fleet (GU51) is included in the session price. I'm happy to travel up to 25 miles out of Fleet, with mileage charged at 45p a mile.
Payment Terms
The initial consultation is complimentary. Decluttering and organising sessions are charged at £35 per hour. Payment is due at the end of each session and can be made via bank transfer or cash.
Do you provide a labelling and storage shopping service?
I can create and provide labels, as well as source and supply storage and organisation solutions. We can discuss this before, during, or after the session. Bespoke labelling can also be sourced.
Do you offer a cleaning service?
During the decluttering and organising session, I will wipe down surfaces, shelves, and similar areas. However, a deep clean would need to be arranged separately. For instance, if we're working on a kitchen, I'll wipe down cupboard and drawer interiors, as well as worktops, but tasks like cleaning the sink, ovens, and floors will require a separate cleaning service. I can recommend and arrange local cleaning companies if needed.
Do I need to be onsite during the session?
For decluttering, it's best to work together since you know what you want to keep or discard. That said, I'm also happy to handle the decluttering on my own if I've received clear guidance. When it comes to organising and unpacking, I can do it independently or we can work on it together.
Do you take away waste?
I’m happy to take a car boot's worth of good-quality donations to my local charity shop, and this is included in the session price. However, I’m unable to dispose of actual waste as I don't hold a license. I can, however, recommend and arrange local licensed waste disposal services.
What Insurance do you have?
I have Professional Indemnity & Public Liability Insurance with Westminster Global.
For any additional queries or information please contact me via the Contact page.